Services & Accommodations

The Office of Disability Services (ODS) assists students with disabilities in receiving accommodations and services to ensure access to campus programs and activities. Generally speaking, an accommodation is an individualized aid, service, change, or alteration, which is provided to ensure that individual students with disabilities have architectural and programmatic access to the University.

Accommodations are determined on a case by case basis depending upon documented need and the course, activity, or program in which the student is participating. Accommodations are not intended to alter the fundamental requirements or essential elements of a program, cause an undue administrative or financial burden, pose a direct threat to the health or safety of others, and do not include aids or equipment for personal use. ODS staff welcome the opportunity to share information and provide support and assistance on an ongoing basis.

Accommodations and services may include, but are not limited to, ensuring physical access to campus programs and activities, testing and classroom accommodations (reader, scribe, note-taking services, etc.), alternate format of printed materials (e.g., enlarged text, Braille, audio or electronic format, etc.), and/or communication access (e.g., interpreter services, captioning, transcription, etc.) and consultation with faculty regarding universal instructional design, course modifications, and student evaluation.

Students who have initiated a request for accommodation may receive an Accommodation Authorization Letter. ODS Counselors will provide each student with an Orientation to the ODS process which may include information such as procedures for accessing accommodations, information regarding academic support, and information regarding adaptive technology at SU. Students may also be asked to meet with an ODS Service Coordinator regarding specific accommodations and/or services that will be needed (e.g., alternate format of printed materials, note-taking assistance, exam assistance provided through ODS, etc.). Prior to, or at the beginning of each semester, students should make an appointment with their ODS Counselor and ODS Service Coordinator to identify and discuss accommodations and services that may be needed in the upcoming semester.

ODS Counselors and Service Coordinators are available to assist students in self-monitoring the effectiveness of accommodations, provide support and/or assistance in identifying available resources on campus, as well as to discuss any specific needs a student may have.

Office of Disability Services Staff are available and welcomes students, faculty, and staff to contact us regarding any questions or concerns they may have.

Counseling

The Office of Disability Services (ODS) assists students by providing counseling on disability related issues, questions and concerns. Students are invited to contact their ODS Counselor for assistance. For additional types of counseling services, please visit:

Exam Accommodations

The provision of exam accommodations is an interactive process involving the student, the Office of Disability Services (ODS) Counselor, Faculty, and when necessary, the ODS Service Coordinator for Exam Administration. Exam accommodations may include a reader, scribe, adaptive technology, quiet testing location, time extension, or other necessary adjustments. Students in need of accommodation(s) for exams will receive an Accommodation Authorization Letter from their ODS Counselor and will be advised to discuss their specific needs with their faculty. Many faculty provide accommodations for exams, however, if an exam is to be administered in the Office of Disability Services, the student will need to complete a testing sign-up sheet and the Faculty member will be asked to complete an Exam form or supply the necessary information in a list format. Because exam administration through ODS requires advance planning, it is important that students meet with the ODS Service Coordinator for Exam Administration as early in the semester as possible. Students who plan to use this service will be instructed by the Service Coordinator on the procedures for taking an exam in the Office of Disability Services.

 

For information regarding exam accommodations needed while studying abroad, or questions pertaining to entrance/certifying exams (e.g., LSAT, GMAT, GRE, etc.), or any other specific situation, students should contact their Counselor in the Office of Disability Services. For more information, contact the Service Coordinator for Exam Administration at 315-443-3606.

Note-taking Services

The provision of note-taking accommodations is an interactive process involving the student, the Office of Disability Services (ODS) Counselor, Service Coordinator for Note-taking Assistance, and faculty. Many professors at SU provide copies of their lecture notes and power point presentations on-line. When necessary, the ODS Service Coordinator will work together with a student and the instructor to make arrangements for class notes. Students in need of this accommodation must contact the ODS Service Coordinator, submit a Note-taking Request Form, and become oriented to the procedures for accessing the requested notes. Students will need to bring a copy of their course syllabus and class schedule to this meeting. Because this service requires advanced planning, it is important that students begin the process for a request as early as possible. The ODS Service Coordinator for Note-taking Services will provide each student with an Orientation to the procedures for accessing this on-line service, answer any ongoing questions, and provide support as needed. 
For more information:
Coordinator for Note-taking Services
Phone: 315-443-4498

Alternate Format of Printed Materials

The provision of alternate format of printed text is an interactive process involving the student, the Office of Disability Services (ODS) Counselor, the ODS Service Coordinator for Alternate Format, and when necessary members from other University departments. Students with disabilities, like all University students, are expected to purchase their own textbooks and course materials. Requests for alternate format of printed text may include Braille, electronic text, audio taped text, enlarged text, etc. Because the production of alternate format of printed materials requires advanced planning and extensive time, students in need of this accommodation should contact the ODS Service Coordinator for Alternate Format as early as possible to discuss specific needs. While the Office will make every effort to provide a student with their preference of an alternate format of printed text, there may be times when a student may need to accept text in a format that ensures access even though it is not the student’s preferred format. The ODS Service Coordinator for Alternate Format will instruct each student on the procedures for accessing this accommodation. For more information, contact the Coordinator for Alternate Format
at 315-443-4498.

Assistive Technology

Syracuse University is committed to ensuring technological access for individuals with disabilities.
The following tools are available in the Office of Disability Services (ODS). Some assistive technology may be available for loan upon request. If you have any questions or are in need of further information, please contact the Service Coordinator for Alternate Format in the Office of Disability Services at 315-443-4498.

  • Dragon Naturally Speaking 10.0
  • Jaws 15
  • Drago Dicate for Mac
  • Zoomtext Level 2  V 9.1
  • Braille Embosser w/Duxburry 8.0
  • FM Amplification Systems
  • Cassette Recorders
  • Digital Recorders
  • Talking Calculator

Interpreter Services and Captioning

There is a broad spectrum of services and accommodations that may be provided for students who are deaf or hard of hearing. Services and accommodations are provided in consultation with the student and may include, but are not limited to, interpreter services, transliteration, and/or Computer Aided Realtime Translation (CART).

The provision of these services is an interactive process involving the student, the ODS Counselor, and service providers located in the Syracuse community. The resource pool of providers for some services is extremely limited in the greater Syracuse area. Therefore, students are encouraged to submit a request for these services to their ODS Counselor.

Building/Classroom Accommodations

Syracuse University is committed to ensuring architectural and programmatic access for individuals with disabilities. The Office of Disability Services (ODS) works closely with University departments and staff to ensure that the classes in which a student is enrolled are located in buildings and classrooms that are accessible. Accommodations may include, but are not limited to, moving a class or meeting to another location, providing accessible furniture, providing necessary technology, and/or providing other needed adjustments.

Assistive technology and Assistive Listening Systems are permanently installed in many of the campus auditoriums and/or large lecture classrooms. Portable Assistive Listening Systems are also available for loan through the Office of Disability Services.

The Syracuse University Safety Department works to provide a safe campus environment. Students who anticipate a need for assistance during an emergency evacuation should follow the guidelines outlined by the Safety Department. If a student with a disability anticipates that they may have difficulty in evacuating a campus building, they should request that the ODS arrange to have a copy of their class location and times be put on file with the Department of Public Safety.

SU Safety Department Evacuation Procedures: 
http://eho.syr.edu/EHO/display.cfm?content_ID=%23%2BX5%2C%0A#EvacuationDisabilities
Emergency Procedures Reference Guide: http://emergencyguide.syr.edu/

Snow Removal

The Syracuse University Access Map and Guide highlights priority snow removal routes in red. In addition, the Office of Disability Services (ODS) works closely with students and University Grounds Department to develop a regular priority snow removal schedule for each semester. In an effort to ensure an accessible path of travel for students with a mobility impairment, ODS will submit a student’s class schedule to the Grounds Department upon request. During the day or evening, students may also contact the Grounds Department to request assistance with snow removal.
Day time requests: 315-443-4984
Evening requests: 315-443-1535 or 315-443-1532
Emergency – 24 hours: 315-443-1234

Libraries

Assistive Technology is available at various libraries on campus. Information about specific technology and location may be found at: http://library.syr.edu/services/getting_help/disability/index.php

Information Technology and Services (ITS)

The following windows based features are available in the computer labs on campus.

  • Window-Eyes
  • Microsoft Accessibility Software

ITS Home Page
: http://its.syr.edu/


Available Software in Labs:
 http://its.syr.edu/computer-labs/labsoftware.pdf
Map of the lab locations: 
http://its.syr.edu/itsmap/its-campus-map.pdf
For Assistance:
Phone: 443-2677 
E-mail: consult@syr.edu

Study Abroad

The Office of Disability Services facilitates disability related support services and accommodations for students studying abroad. While support services and accommodations are intended to provide equal access, the accessibility of facilities in other countries may be limited and support services may be provided in a manner that differs from the delivery of services on the Syracuse University campus. Students are advised to discuss the availability of accommodations at various international study abroad sites with SU Abroad and ODS staff.

For more information on SU Abroad: http://suabroad.syr.edu/
For more information on SU Abroad Special Needs:
 http://suabroad.syr.edu/health/specialneeds.html

Housing

The Office of Disability Services (ODS) works closely with the Housing Office to ensure accessibility. University departments and staff including Housing to ensure accessibility. Accommodations may include, but are not limited to, adaptive alarms, adaptive door bells, adaptive telephones, brailed information, and accessible restrooms. Students planning to request an accommodation in University housing will need to provide documentation of the need for disability related housing accommodations to the Office of Disability Services (ODS). This should be done prior to May 1 of your entering year. Please understand that when ODS verifies the need for accomodation(s) in Housing, it does not include recommendations for a particular residence hall.

A request to allow a service animal to reside in University housing must be processed through the Office of Disability Services. A request must include documentation of the individual’s disability, disability-related need for the service animal, and evidence that the service animal meets state and local ordinances for licensing, vaccinations and other health-related requirements. For additional information, please refer to the “Personal Aids and Equipment” section of the ODS Policies and Procedures Manual.

The Syracuse University Safety Department works to provide a safe campus environment. Students who anticipate a need for assistance during an emergency evacuation should follow the guidelines outlined by the Safety Department. This includes notifying their residence hall director of their potential needs and requesting that the Office of Disability Services arrange to have a copy of their class times and locations put on file each semester with the Department of Public Safety.

SU Safety Department Evacuation Procedures: 
http://safety.syr.edu/
Emergency Procedures Reference Guide:
 http://emergencyguide.syr.edu/
Housing and Meal Plans: 
http://housingmealplans.syr.edu

Nutritionist Information

Dining: 
http://foodservices.syr.edu/nutrition_aboutrd.cfm
http://foodservices.syr.edu/nutrition_specialneeds.cfm
Health Services: http://health.syr.edu/
Food Services: http://foodservices.syr.edu/

Transportation/Parking

Syracuse University contracts with CENTRO (Central New York Regional Transportation Authority) to operate campus shuttle routes as well as “free fare” zones for SU students on its regular routes. Information regarding schedules, routes, as well as transportation options available on and off campus can be found on the Syracuse University Parking and Transit Services website. CENTRO operates buses and shuttles that are wheelchair accessible.

Parking and Transit Services:
 http://parking.syr.edu/Parking/index.cfm

On Campus Transportation

Syracuse University Campus Shuttle: http://centro.org/
http://www.centro.org/Syracuse-University-Service.aspx
SU Ambulance (SUA) Non-Emergency Medical Transport: 
http://students.syr.edu/health/transportation.html
http://sua.syr.edu/about.php
University Escort – Shuttle U Home:
 http://publicsafety.syr.edu

Campus Parking

Procedures and Application for Special Parking Consideration: http://parking.syr.edu
Note: Click on Faculty/Staff & Student Parking and then Disabled/Medical Parking

Off Campus Transportation

CENTRO Call-A-Bus
The Central New York Regional Transportation Authority operates a Call-a-Bus service designed to meet the special needs of individuals who are elderly and/or disabled. Customers must be pre-registered to use the Call-A-Bus service. Call for registration forms between 9:00 AM and 4:30 PM, Monday through Friday. For more information: http://www.centro.org/callabus.aspx Phone: 315-442-3434

CENTRO Fixed Route


http://www.centro.org


Phone: 315-442-3400

For additional information and transportation links:
Parking and Transit Services: 
http://parking.syr.edu/Parking/index.cfm

Personal Aides/Equipment

Students with disabilities may require the use of personal aids and specialized equipment. Students are responsible for providing their own personal devices or services, including, but not limited to wheelchairs, wheelchair repair, personal transportation, computers and software for use at home; individually prescribed devices, eyeglasses, hearing aids, alternate format of materials unrelated to academic course, or services of a personal nature including assistance in eating, dressing, or other activities of daily living. ODS will assist students in contacting agencies or organizations in the Syracuse community that may be available to provide needed assistance.

Personal Assistants

Personal Care Assistants are authorized to assist students with extensive physical disabilities with a variety of tasks. Planning is required to allow assistants to have access to classrooms and residential facilities.

Service Animals

A service animal means any guide dog, signal dog, or other animal individually trained to do work or perform tasks for the benefit of an individual with a disability. The necessity for service animals, other than service dogs, in the University environment must be reviewed by the Office of Disability Services (ODS). In such cases, ODS will render a decision based on documentation of the disability (according to ODS Documentation Guidelines) and the disability-related necessity for the service animal. Unless a service animal is at risk, poses a hazard or risk to specific campus facilities (including research or activities undertaken in such facilities), or is a threat to the safety or physical well being of others, individuals with disabilities are permitted to use service animals on the University campus.

A request to allow a service animal to reside in University housing must be processed through the Office of Disability Services. A request must include documentation of the individual’s disability (according to ODS Documentation Guidelines), disability-related need for the service animal and evidence that the service animal meets state and local ordinances for licensing, vaccinations and other health-related requirements. The Office of Disability Services will work in collaboration with the Office of Housing for final approval.

All issues, concerns, or questions related to service animals should be referred to the Director of the Office of Disability Services (ODS) at Phone: 315-443-4498.

Testing Accommodation: Step by Step for Students

This guide is for students with disabilities who are utilizing Testing Accommodations. Our testing center hosts exams for instructors when arrangements cannot be made directly between the instructor and the student. This guide will walk you through the process needed to take exams at ODS. Have a question; call 443-4498

1. Informing Instructors

Students should inform instructors of their accommodations as early in the semester as possible. We suggest you make an appointment with instructors to discuss how accommodations are to be implemented. This means you must come prepared to the meeting with your faculty and be able to provide information for when there are schedule conflicts that prevent you from taking your exam at the time and date of the regular class time. If you cannot meet with instructors for any reason, please let the Office of Disability Services know so we may assist in any way with the process.

As a discussion guide facilitation for students and instructors please read over your Accommodation Letters and the “Testing Services Information for Faculty” handout found in the ODS Testing Center waiting area.

2. Make Your Test Reservation

After you have met with your instructor and have agreed on a date and time you should be taking the exam, test, or quiz, contact ODS at least 3 business days prior to the exam, test, or quiz.

***Please note this guideline changes for the end of the semester. Read “End of the Semester Reservations” for change of notice***

Timely notice is REQUIRED to receive accommodations!

To make a testing appointment fill out the single test sign-up form by clicking on the link below.

CLICK HERE TO ACCESS FORM

To change an existing appointment, please call the ODS testing center as soon as you are aware of this change. The ODS testing center can be reached at (315)-443-3606.

Things to remember:

  • Request accommodations as needed for each exam.
  • The general rule to follow when there is a class conflict: Take the test 1 hour earlier to ensure you receive your full time accommodation.
  • Remind your professor to send the exam over to ODS a few days before you are scheduled to take it.
  • The Office of Disability Testing Services is open from 8:30 AM – 7 PM during the normal academic year Monday thru Thursday. Fridays we are only open until 5 PM. Please take these times into account when scheduling your accommodations. All exams must be completed by the office closing time. Please schedule accordingly.

Testing sign-up forms deadline is November 21, 2014 for the Fall ’14 Semester. Please submit all testing reservations by this date.

It is important that you make end of the semester reservations due to limited space in the testing center. Without a reservation, we cannot guarantee that we will be able to accommodate you. All tests, quizzes and finals reservations must be submitted by the dates specified on by the ODS Testing Center each semester. Notification of these dates will be posted.

3. Check-in

Check in for the exam at least
10 minutes prior to your start time
at 804 University Ave. Suite 303- Testing Center. Check in and sign in is required.

You will be asked to remove all jackets and any other item that is not approved for the test. Be prepared to show your phone to the proctor.

You will be asked to leave non-essential items in the lockers provided (including, but not limited to coat, backpack, and cell phone). In the testing room, you will be permitted only items that your instructor has authorized or your accommodations allow. You are also responsible for bringing materials required for the exam (e.g. calculator, ruler, and protractor).

4. Taking Your Exam

In ODS Testing Rooms

  • All university exam policies are followed.
  • Please work quietly. A distraction-reduced setting is essential for all!
  • There is absolutely NO TALKING.
  • Food and drink are prohibited in the testing rooms.

Most exams are timed. If a proctor asks to collect your exam, even if you are not yet finished, please hand it to the proctor promptly and courteously.

When you have completed your exam

Please return all exam materials to the proctor upon completion of the exam.

The proctor will document your check-out time. Please wait until the proctor informs you that all data has been entered before you leave.